Return Policy


RETURN POLICY

12-MONTH MONEY BACK GUARANTEE – CNV LASER HAIR GROWTH SYSTEM
We are dedicated to your satisfaction with the CNV. We guarantee your complete satisfaction of the CNV Laser Hair Growth System Essential or Professional for a period of twelve (12) months from the date of purchase. If you are not completely satisfied with your results after this usage period, we will provide a paid return shipping label at our expense upon receipt of the return request within the eligible time period.

In order to qualify for this money back guarantee, we request that you use––to the best of your ability––the CNV 3 to 4 times per week for 25 minutes each time (as instructed in the owner’s manual) for 365 days. If you have not achieved visible or satisfactory results after 365 days from the date of purchase, you may return the CNV for a full refund of the purchase price, less the shipping cost. (Note: We will NOT require you to prove that you’ve used it according to the schedule.) You may request a Return Merchandise Authorization (RMA)  number to return your CNV within 35 days after this period (i.e. between 365 and 400 days since purchase). Returns cannot be processed without an RMA number issued by CNV.

This money back guarantee is only valid for orders placed directly on this website with CNV, Inc. and shipped to an address in the United States. For all international orders placed and shipped outside of the United States, our money back guarantee does not cover return shipping costs. 

Why do we have this policy in place?

We understand the frustration from using hair loss solutions that don’t deliver on their promises. We know what it’s like to be in your shoes, which is why we want to offer you a 100% money back guarantee and remove any hesitation you may have when it comes to trying our hair growth systems. 

We believe that if it doesn’t work for you, you shouldn’t have to pay for the product. However, we can only offer this generous guarantee to you if you are as committed as we are to helping you regrow your hair. It’s important that you stay consistent with the treatment for the full 12-month trial period. You didn’t lose hair overnight, so you’re not going to grow it back overnight. If you are ready to fight hair loss and join us on this journey, click here to start your trial today.

6-MONTH MONEY BACK GUARANTEE – CNV CONSUMABLE PRODUCTS
We guarantee your complete satisfaction of these products for a period of 180 days from the date of purchase.

This 180-day money back guarantee is only available for 3-month or 6-month supply orders of the 3-in-1 Hair Growth Supplement, Anti-Hair Loss Serum, Anti-Hair Loss Shampoo, Anti-Thinning Conditioner, and Hair Gummy Vitamins. If you aren’t 100% satisfied for any reason within the first 180 days, contact CNV to request an RMA number to process your return of the bottles, even if it has been used or consumed (less shipping cost back to us).

WARRANTY
CNV Laser Hair Growth System devices come with a 1-year manufacturer’s warranty against device defects. An extended 3-year warranty for the CNV Professional or CNV Essential is available for purchase and must be purchased at the same time as the device to be valid. 

CONTACT
If you have any inquiries regarding our return policy, please chat with us on our website, email cnvbeauty@hotmail.com